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ATT Won’t Honor iPhone Price Announced In Its Own Press Release

November 16, 2008

br pimg src=http://consumerist.com/assets/images/consumerist/2008/08/attstardestroyer_01.jpg width=155 height=112 /Reader Rom is angry with ATT because they won’t sell him an iPhone 3G for the price listed in their press release. ATT states the promotional pricing ($199 for an 8GB, $299 for a 16GB) is only available to, among others, existing iPhone customers. Rom is an existing iPhone customer./p pThe relevant a target=_blank rel=nofollow href=http://www.att.com/gen/press-room?pid=4800cdvn=newsnewsarticleid=25883press release/a reads, in part:br / blockquoteiPhone 3G will be available for $199 for the 8GB model and $299 for the 16GB model. These prices require two-year contracts and are available to the following customers:br / * iPhone customers who bought before July 11br / * Customers activating a new line with ATTbr / * Current ATT customers who are eligible, at the time of purchase, for an upgrade discount/p/blockquote pRom writes that he bought an iPhone earlier in the year, and that he also bought a BlackBerry from ATT. After speaking with someone in the president’s office, he states that the point of contention is that ATT is interpreting iPhone customers who purchased before July 11 as iPhone customers who purchased before July 11 and haven’t purchased another device from ATT since. Although Rom concedes that the purchase of the BlackBerry eliminated his upgrade eligibility, he still is an iPhone customer, and should be entitled to the promotional price./p p(Photo: a target=_blank rel=nofollow href=http://flickr.com/photos/18978639@N03/2614577360/jetsetpress/a)/p a target=_blank rel=nofollow href=’http://consumerist.com/5038610/att-wont-honor-iphone-price-announced-in-its-own-press-release ‘Source[consumerist]/abr

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