Reach ATT Wireless Executive Customer Service
November 16, 2008
br pimg src=http://consumerist.com/assets/images/consumerist/2008/07/attpewpew.jpg/Here are the phone numbers to reach the ATT Wireless Offices Of The Presidentbr / Eastern States: 877-707-6220br / Western States: 800-498-1912/p p(Photo: a target=_blank rel=nofollow href=http://www.flickr.com/photos/18978639@N03/2613744245/jetsetpress/a)/p a target=_blank rel=nofollow href=’http://consumerist.com/5024553/reach-att-wireless-executive-customer-service ‘Source[consumerist]/abr… Continue reading
Dogpile on Apple: New Lawsuit Adds Hairline Cracks to List of iPhone 3G Problems [Legal Warfare]
November 16, 2008
brpimg src=http://cache.gawker.com/assets/images/gizmodo/2008/11/iphone3gcracks.jpg width=494 height=430 style=display:block; /New Yorker Avi Koschitzki has tossed his own lawsuit in with the rising pile, accusing Apple and ATT of the usual crimes (lousy 3G reception and speed, lackluster software updates) as well as a newbie: hairline cracks in the iPhone 3G’s casing. a href=http://gizmodo.com/5030993/white-iphones-are-cracking-+-how-frequently-we-do-not-knowWe’ve reported on it before/a, but this is the first time it’s showing up in a suit./p pKoschitzki alleges that many of… Continue reading
Dogpile on Apple: New Lawsuit Adds Hairline Cracks to List of iPhone 3G Problems [Legal Warfare]
November 15, 2008
brpimg src=http://cache.gawker.com/assets/images/gizmodo/2008/11/iphone3gcracks.jpg width=494 height=430 style=display:block; /New Yorker Avi Koschitzki has tossed his own lawsuit in with the rising pile, accusing Apple and ATT of the usual crimes (lousy 3G reception and speed, lackluster software updates) as well as a newbie: hairline cracks in the iPhone 3G’s casing. a href=http://gizmodo.com/5030993/white-iphones-are-cracking-+-how-frequently-we-do-not-knowWe’ve reported on it before/a, but this is the first time it’s showing up in a suit./p pKoschitzki alleges that many of the hairline cracks are visible on unopened, unused iPhones, and that Apple willingly and knowingly sold iPhones with the hideous lines. I’d think cosmetic damage before use would be grounds for a return, and I can’t say I approve of the proliferation of this kind of lawsuit, but if Apple is sending out cracked iPhones, they’ve gotta step up and be more careful. [a href=http://www.appleinsider.com/articles/08/11/14/apple_sued_over_hairline_cracks_in_iphone_3g_casings.htmlAppleInsider/a]/p br style=clear: both;/ img alt= style=border: 0; height:1px; width:1px; border=0 src=http://www.pheedo.com/img.phdo?i=e10d95c3df4c5226b2c44f8be83aa250 height=1 width=1/ img src=http://www.pheedo.com/feeds/tracker.php?i=e10d95c3df4c5226b2c44f8be83aa250 style=display: none; border=0 height=1 width=1 alt=/div class=feedflare a href=http://feeds.gawker.com/~f/gizmodo/full?a=I5HOJ1pqimg src=http://feedproxy.google.com/~f/gizmodo/full?d=120 border=0/img/a a href=http://feeds.gawker.com/~f/gizmodo/full?a=hAEdPGM3img src=http://feedproxy.google.com/~f/gizmodo/full?d=41 border=0/img/a a href=http://feeds.gawker.com/~f/gizmodo/full?a=fYFfLicaimg src=http://feedproxy.google.com/~f/gizmodo/full?i=fYFfLica border=0/img/a a href=http://feeds.gawker.com/~f/gizmodo/full?a=6og96ooQimg src=http://feedproxy.google.com/~f/gizmodo/full?i=6og96ooQ border=0/img/a /divimg src=http://feedproxy.google.com/~r/gizmodo/full/~4/HIBv6lPWIQQ height=1 width=1/ a target=_blank rel=nofollow href=’http://feeds.gawker.com/~r/gizmodo/full/~3/HIBv6lPWIQQ/dogpile-on-apple-new-lawsuit-adds-hairline-cracks-to-list-of-iphone-3g-problems ‘Source[consumerist]/abr
Limited New iPhones At ATT Stores, Latecomers Pay Extra To Have Phones Shipped
November 15, 2008
br pimg src=http://consumerist.com/assets/images/consumerist/2008/07/iphone3gebay.jpg style=display:block; /Only the first lucky clutch of people in line today at ATT stores will walk out with a new iPhone 3G in-hand. There were only 30 phones available in total at the the biggest ATT store in Waterbury CT, at the Brass Mill Center, according to a store employee. Reporting from the line, reader Kevin says that everyone else was given an option to buy a slip of paper for $226.79 (see a scan of it posted inside), have the phone shipped from the warehouse to you, then you come back to the store to activate the phone. Customers will have to pay for the shipping charges for this favor./p pBrian Lam over at a target=_blank rel=nofollow href=http://Gizmodo.comGizmodo/a says that most ATT stores only had a few dozen of the new phone for sale today, and that you’re better off going to an Apple store, as they always have more. a target=_blank rel=nofollow href=http://consumerist.com/tag/iphone/?i=5024295t=no-shade-for-sweaty-cleveland-iphone-3g-hopefuls#c6630985According to commenter camman68/a, the noon news in Wichita, KS has reported that all the ATT stores in the area are absolutely sold out. Fear not, Witchititians, they seem to have a target=_blank rel=nofollow href=http://search.ebay.com/iphone-3g_W0QQdfspZ32QQfromZR40QQfsooZ2QQfsopZ34QQsbrsrtZdsome left on eBay/a. They’ll just cost you over $800./p pimg src=http://consumerist.com/assets/images/consumerist/2008/07/receiptscan.jpg/p a target=_blank rel=nofollow href=’http://consumerist.com/5024315/limited-new-iphones-at-att-stores-latecomers-pay-extra-to-have-phones-shipped ‘Source[consumerist]/abr
Should ATT Be Advertising The iPhone’s 3G Speed Where There Is No 3G Network?
November 15, 2008
br pimg src=http://consumerist.com/assets/images/consumerist/2008/07/no3g.jpg style=display:block; /Reader temporaryerror brings up an interesting point. Should ATT and Apple be advertising the iPhone 3G as twice as fast in areas where there is no 3G coverage? He sent in the above advertisement from the local Wichita, KS newspaper. He states that the closest 3G network is 120 miles away in Topeka, and that the advertisement doesn’t disclose this information. Is this ok?/p blockquote pI encountered the attached ad in todays sunday paper here in Wichita, KS. The advertisement states that the iphone 3g is twice as fast and on the nations fastest 3g network It also gives the locations of the 3 ATT corp stores in town. The thing is, ATT has NO 3g coverage anywhere near Wichita, KS. The closest city with 3g is Topeka, KS, about 120 miles away. With the exception of the Kansas City and Topeka, there’s no 3g available on the ATT network in KS, just EDGE. The ad has no disclaimer regarding this./p pIt may not seem like a massive deal to some of us that are aware that the 3g coverage of ATT is limited and know to check the coverage first, but there’s no guarantee that the good folks at the ATT store will let potential customers in on this, and (again) nowhere on the advertisement does it state that ATT’s 3g coverage is quite limited and not available anywhere near the newspaper’s reader’s area./p /blockquote pIt’s interesting that they have the ability to customize the ad to list the local ATT store locations, but not to advise consumers that the new phone will not run faster than the previous version until Wichita gets the 3G network. Very interesting, indeed./p pBefore you consider upgrading to the new iPhone, be sure to check the 3G coverage in your area. You can do that a target=_blank rel=nofollow href=http://www.wireless.att.com/coverageviewer/here./abr img src=http://consumerist.com/assets/images/consumerist/2008/07/wichita.jpgbr img src=http://consumerist.com/assets/images/consumerist/2008/07/butisitfastinkansas.jpg/p a target=_blank rel=nofollow href=’http://consumerist.com/5027182/should-att-be-advertising-the-iphones-3g-speed-where-there-is-no-3g-network ‘Source[consumerist]/abr
ATT Data Network Down, Complain For Credits
November 14, 2008
br pimg src=http://consumerist.com/assets/images/consumerist/2008/09/attdown.jpg width=158 height=128 /ATT wireless is experiencing some kind of data outage in the Northeast, and if you call up and complain, you can get a $10-$20 credit (YMMV), a target=_blank rel=nofollow href=http://gizmodo.com/5044755/att-data-network-knocked-out-in-northeast#c7559152Gizmodo reports/a. Let us know in the comments if you’re an ATT user experiencing data outages, where you’re located, and if you have any luck snagging credits. If calling 611 from your phone doesn’t work for ya, a target=_blank rel=nofollow href=http://consumerist.com/tag/att/phone-numbers/here is a variety of contact information/a to try./p pa target=_blank rel=nofollow href=http://gizmodo.com/5044755/att-data-network-knocked-out-in-northeastATT Data Network Knocked Out in Northeast/a [Gizmodo]/p a target=_blank rel=nofollow href=’http://consumerist.com/5044852/att-data-network-down-complain-for-credits ‘Source[consumerist]/abr
HTC Touch HD Reviews Pour In (Verdict: Best Win-Mo Phone Yet, But Still Win-Mo) [Htc Touch Hd]
November 14, 2008
brpimg src=http://cache.gawker.com/assets/images/gizmodo/2008/11/Picture_21.png align=left hspace=4 vspace=2 width=507 height=481 style=display:block; /HTC is a href=http://gizmodo.com/5059900/htc-touch-hd-pretty-much-never-coming-to-the-usnot releasing the Touch HD in the United States/a. Which still seems a little crazy to me, because few other phones have received such a favorable and envious reaction online recently. Despite the fact that you probably won’t ever want to import one (no US 3G pretty much seals the deal), the Touch HD is still a useful indicator of where HTC, one of the biggest mobile players there is, is going. Now that the phone is available in the UK and Europe, the reviews are starting to hit, and while pretty much everyone continues to be wowed by the hardware, there’s that pesky tiny emWindows Mobile/em thing that keeps coming up./p pHardware wise, there is of course the 480 x 800 screen which is the centerpiece—everyone says what the a href=http://gizmodo.com/5047830/htc-touch-hd-looks-big-and-beautifulpictures/a and a href=http://gizmodo.com/5051701/htc-touch-hd-gets-fondled-in-french-video-oh-la-lavideos/a have been telling us since the beginning: it’s beautiful. Less fantastic, though, is the resistive touch screen (which is cheaper and less-responsive than a capacitative touchscreen like the iPhone 3G’s). HTC goes with resistive on almost all of its phones to ensure they’ll be accepted by the Asian market, in which recognition of complex characters written with a stylus is key (styli are the only thing that doesn’t work quite as well on a capacitive screen)./p pTouchFLO, HTC’s custom Win-Mo GUI has a ton of room to be awesome on this screen, and makes Windows Mobile look as good as any other phone out there now. But there’s one massive problem: unless you stick with making calls, taking photos and using a few of the built-in widgets like weather and stocks, you’ll often find yourself dropping back into Win-Mo 6.1’s default interface, which looks MUCH less pretty on the HD’s beautiful screen. That means getting your media on the phone and accessing it is still just as painful as on any other Win-Mo piece. Ahem, HTC? Android? Think it’s about time./p pSo yeah, given that this phone is useless on all of the US 3G networks, the import market will be next to ‘nil. But here’s hoping the Touch HD is merely a prelude to a similar device running Android, complete with luscious US 3G bands, sometime soon./p p[a href=http://www.mobiletechaddicts.com/2008/11/09/htc-touch-hd-review-2/Mobile Tech Addicts/a, a href=http://reviews.cnet.co.uk/mobiles/0,39030106,49299703-2,00.htmCNET UK/a, a href=http://www.slashgear.com/htc-touch-hd-slashgear-review-part-1-0521514/Slash Gear/a, a href=http://www.phonearena.com/htmls/HTC-Touch-HD-Review-review-r_2060-p_5.htmlPhone Arena/a]/p br style=clear: both;/ img alt= style=border: 0; height:1px; width:1px; border=0 src=http://www.pheedo.com/img.phdo?i=2873b18ec2b8d41f71dab3d43cf67eb4 height=1 width=1/ img src=http://www.pheedo.com/feeds/tracker.php?i=2873b18ec2b8d41f71dab3d43cf67eb4 style=display: none; border=0 height=1 width=1 alt=/div class=feedflare a href=http://feeds.gawker.com/~f/gizmodo/full?a=GzvmfXPCimg src=http://feedproxy.google.com/~f/gizmodo/full?d=120 border=0/img/a a href=http://feeds.gawker.com/~f/gizmodo/full?a=ylbZRzGrimg src=http://feedproxy.google.com/~f/gizmodo/full?d=41 border=0/img/a a href=http://feeds.gawker.com/~f/gizmodo/full?a=zs0w1yGXimg src=http://feedproxy.google.com/~f/gizmodo/full?i=zs0w1yGX border=0/img/a a href=http://feeds.gawker.com/~f/gizmodo/full?a=amW0gmiEimg src=http://feedproxy.google.com/~f/gizmodo/full?i=amW0gmiE border=0/img/a /divimg src=http://feedproxy.google.com/~r/gizmodo/full/~4/tFxe1DiS1Mo height=1 width=1/ a target=_blank rel=nofollow href=’http://feeds.gawker.com/~r/gizmodo/full/~3/tFxe1DiS1Mo/htc-touch-hd-reviews-pour-in-verdict-best-win mo-phone-yet-but-still-win mo ‘Source[consumerist]/abr
Does your iPhone-for-the-masses make you …
November 14, 2008
br pimg src=http://consumerist.com/assets/images/consumerist/2008/08/080708-short1-iamrich36.jpg align=left hspace=4 vspace=2 /Does your iPhone-for-the-masses make you feel poor and ordinary? You need the I Am Rich app, which was available for sale on Apple’s app store for about a day (they removed it late yesterday afternoon, unfortunately). Priced at $999.99, it will place a massive red jewel on your screen. Envision how awesome you’ll look if you put this on a Swarovski-encrusted 3G model—$$$!!! [a target=_blank rel=nofollow href=http://technologizer.com/2008/08/05/the-first-1000-iphone-application/Technologizer/a via AppScout]/p a target=_blank rel=nofollow href=’http://consumerist.com/5034151/ ‘Source[consumerist]/abr
HTC Touch HD Reviews Pour In (Verdict: Best Win-Mo Phone Yet, But Still Win-Mo) [Htc Touch Hd]
November 13, 2008
brpimg src=http://cache.gawker.com/assets/images/gizmodo/2008/11/Picture_21.png align=left hspace=4 vspace=2 width=507 height=481 style=display:block; /HTC is a href=http://gizmodo.com/5059900/htc-touch-hd-pretty-much-never-coming-to-the-usnot releasing the Touch HD in the United States/a. Which still seems a little crazy to me, because few other phones have received such a favorable and envious reaction online recently. Despite the fact that you probably won’t ever want to import one (no US 3G pretty much seals the deal), the Touch HD is still a useful indicator of where HTC, one of the biggest mobile players there is, is going. Now that the phone is available in the UK and Europe, the reviews are starting to hit, and while pretty much everyone continues to be wowed by the hardware, there’s that pesky little emWindows Mobile/em thing that keeps coming up./p pHardware wise, there is of course the 480 x 800 screen which is the centerpiece—everyone states what the a href=http://gizmodo.com/5047830/htc-touch-hd-looks-big-and-beautifulpictures/a and a href=http://gizmodo.com/5051701/htc-touch-hd-gets-fondled-in-french-video-oh-la-lavideos/a have been telling us since the beginning: it’s beautiful. Less fantastic, though, is the resistive touch screen (which is cheaper and less-responsive than a capacitative touchscreen like the iPhone 3G’s). HTC goes with resistive on almost all of its phones to ensure they’ll be accepted by the Asian market, in which recognition of complex characters written with a stylus is key (styli are the only thing that doesn’t work quite as well on a capacitive screen)./p pTouchFLO, HTC’s custom Win-Mo GUI has a ton of room to be awesome on this screen, and makes Windows Mobile look as good as any other phone out there now. But there’s one big problem: unless you stick with making calls, taking photos and using a few of the built-in widgets like weather and stocks, you’ll often find yourself dropping back into Win-Mo 6.1’s default interface, which looks MUCH less pretty on the HD’s beautiful screen. That means getting your media on the phone and accessing it is still just as painful as on any other Win-Mo piece. Ahem, HTC? Android? Think it’s about time./p pSo yeah, given that this phone is useless on all of the US 3G networks, the import market will be next to ‘nil. But here’s hoping the Touch HD is merely a prelude to a similar device running Android, complete with luscious US 3G bands, sometime soon./p p[a href=http://www.mobiletechaddicts.com/2008/11/09/htc-touch-hd-review-2/Mobile Tech Addicts/a, a href=http://reviews.cnet.co.uk/mobiles/0,39030106,49299703-2,00.htmCNET UK/a, a href=http://www.slashgear.com/htc-touch-hd-slashgear-review-part-1-0521514/Slash Gear/a, a href=http://www.phonearena.com/htmls/HTC-Touch-HD-Review-review-r_2060-p_5.htmlPhone Arena/a]/p br style=clear: both;/ img alt= style=border: 0; height:1px; width:1px; border=0 src=http://www.pheedo.com/img.phdo?i=2873b18ec2b8d41f71dab3d43cf67eb4 height=1 width=1/ img src=http://www.pheedo.com/feeds/tracker.php?i=2873b18ec2b8d41f71dab3d43cf67eb4 style=display: none; border=0 height=1 width=1 alt=/div class=feedflare a href=http://feeds.gawker.com/~f/gizmodo/full?a=GzvmfXPCimg src=http://feedproxy.google.com/~f/gizmodo/full?d=120 border=0/img/a a href=http://feeds.gawker.com/~f/gizmodo/full?a=ylbZRzGrimg src=http://feedproxy.google.com/~f/gizmodo/full?d=41 border=0/img/a a href=http://feeds.gawker.com/~f/gizmodo/full?a=zs0w1yGXimg src=http://feedproxy.google.com/~f/gizmodo/full?i=zs0w1yGX border=0/img/a a href=http://feeds.gawker.com/~f/gizmodo/full?a=amW0gmiEimg src=http://feedproxy.google.com/~f/gizmodo/full?i=amW0gmiE border=0/img/a /divimg src=http://feedproxy.google.com/~r/gizmodo/full/~4/tFxe1DiS1Mo height=1 width=1/ a target=_blank rel=nofollow href=’http://feeds.gawker.com/~r/gizmodo/full/~3/tFxe1DiS1Mo/htc-touch-hd-reviews-pour-in-verdict-best-win mo-phone-yet-but-still-win mo ‘Source[consumerist]/abr
Don’t Live Near A Big City? Here’s Something You Should Know Before Upgrading Your iPhone
November 13, 2008
br pimg src=http://consumerist.com/assets/images/consumerist/2008/07/3gcoveragemap.jpg style=display:block; /The new iPhone is 3Gmdash;but ATT’s 3G network isn’t exactly nationwide, so you might want to check the coverage map to make sure that there’s a 3G network in your area./p pFor example, Des Moines, Iowa is big enough to have an Apple store mdash; but there’s no 3G coverage yet. (If you’re wondering what 3G is, a target=_blank rel=nofollow href=http://en.wikipedia.org/wiki/3Gyou can click here./a) Without 3G coverage the new iPhone will use the more widespread EDGE network, and you won’t see an improvement in speed./p pYou can check out a target=_blank rel=nofollow href=http://www.wireless.att.com/coverageviewer/ATT’s data coverage map by clicking here/a. Zoom in to see if there’s 3G coverage in your area. Silicon Alley Insider also has a a target=_blank rel=nofollow href=http://www.alleyinsider.com/2008/7/apple-iphone-att-3g-dead-zonesgood map that you can check out./a/p pa target=_blank rel=nofollow href=http://www.alleyinsider.com/2008/7/apple-iphone-att-3g-dead-zonesWhere Apple’s New iPhone Doesn’t Help: ATT’s 3G Dead Zones/a [Silicon Alley Insider]br a target=_blank rel=nofollow href=http://www.wireless.att.com/coverageviewer/ATT Coverage Map/a [ATT]/p a target=_blank rel=nofollow href=’http://consumerist.com/5024054/dont-live-near-a-big-city-heres-something-you-should-know-before-upgrading-your-iphone ‘Source[consumerist]/abr
